Returns & Exchanges
At AOP, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Our streamlined process ensures that if a fit isn't perfect, your exchange or refund is handled with the utmost care and speed.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your parcel, covering any previous delivery markings.
- 4.Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.